UK – All orders placed before noon on the 20th of December will be shipped that day and Royal Mail say you should get your order before Santa comes down the chimney on Christmas day!
Rest of the world – All orders placed before noon on the 6th of December will be shipped that day and Royal Mail say you should get your order before Santa comes down the chimney on Christmas day!
We will usually dispatch orders within 3 working days. We wish we could wave our magic wand and you would instantly receive your product on a broomstick, but, unfortunately, our wand doesn’t seem to work that way. (Believe us we tried!) All of our products are freshly hand crafted to order and we endeavour to get them to you as quickly as possible but we will never rush our hand crafting process and believe they are worth the wait.
Free Shipping in the UK!
Orders will be sent via Royal Mail 1st Class (Royal Mail aim to deliver next working day including Saturdays). Orders of four or more products (including free ones) will be sent Royal Mail tracked/signed.
Shipping Outside the UK
We wish we didn’t have to charge you for shipping but rising costs have given us no option. Shipping cost is £9.99 per order.
Orders will be sent via Royal Mail International Airmail tracked/signed (Usually takes 5 to 10 WORKING days).
Due to Irish Customs requiring full electronic Customs Data, it is no longer feasible for us to ship directly there. Many of our Irish customers are using An Post’s Address Pal and it isn’t much more expensive than our own shipping cost.
There have been no issues so far with these orders getting to customers. We will also refund you the UK VAT amount (20%) and this should cover most of the customs duty and local taxes due in Ireland.
Europe (Excluding Germany)
Customs duty and local taxes may be charged in the receiving country. If you incur local taxes please email us and we will refund the UK VAT amount (20%). This should cover most of the customs duty and local taxes.
Shipping to Germany is currently not feasible due to Verpack G. We advise German customer to try Amazon for availability of our products.
Royal Mail have advised us not to ship to Africa due to parcels frequently going missing.