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Shipping Information

Dispatch

Please note that due to excessive demand at the moment, we may take a couple of days longer than the dispatch times stated below. 

We will usually dispatch orders within 3 working days. We wish we could wave our magic wand and you would instantly receive your product on a broomstick, but, unfortunately, our wand doesn’t seem to work that way. (Believe us we tried!) All of our products are freshly hand crafted to order and we endeavour to get them to you as quickly as possible but we will never rush our hand crafting process and believe they are worth the wait. 

Free Shipping in the UK!

Orders will be sent via Royal Mail 1st Class (Royal Mail aim to deliver next working day including Saturdays). Orders of four or more products (including free ones) will be sent Royal Mail tracked/signed.

Shipping Outside the UK

We wish we didn’t have to charge you for shipping but rising costs have given us no option. Shipping cost is £12.99 per order.

Orders will be sent via Royal Mail International Airmail tracked/signed (Usually takes 5 to 10 WORKING days).     

Ireland

Due to Irish Customs requiring full electronic Customs Data, it is no longer feasible for us to ship directly there. Many of our Irish customers are using An Post’s Address Pal   to get parcels shipped to them and their costs are comparable to our own shipping cost.

It may seem like a hassle but we are constantly shipping to Ireland using An Post’s Address Pal and it seems to suit our customers better now than before (extremely reliable!).

We will also refund you the UK VAT amount (20%) and this should easily cover all of the customs duty and local taxes due in Ireland.

Europe (Excluding Germany)

Customs duty and local taxes may be charged in the receiving country (usually this does not happen and customs process straight through). If you do incur local taxes please email us and we will refund the UK VAT amount (20%).  This should cover most of the customs duty and local taxes.

Germany

Shipping to Germany is currently not feasible due to Verpack G. We advise German customer to try Amazon for availability of our products.         

Africa

Royal Mail have advised us not to ship to Africa due to parcels frequently going missing.

 

Magickal lotions & potions